The face scanner isn't working and my camera is enabled. What do I do?
Updated
Our 3D face scan app requires the use of Apple's front-facing True Depth camera in order to create an accurate, good-looking action figure.
Be sure that you are using an iOS device with Face ID technology
Also check that you have the latest iOS software update on your mobile device. Currently, we support iOS 14+.
If you still have an issue, please send us an email along with the app version number (Here’s how to find the app version number) and a screenshot of the error message on your app.
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